Getting the Following Error?
"The information you have entered does not match any records in the system"
To create a Portal account the system will verify your details against those stored in SLSA's national membership database (Surfguard). You must use the exact details that are currently in the database:-
First Name: - eg Michael in the database you need to enter Michael to create a Portal account (not Mike for instance)
Last Name: - eg maiden name in database then use your maiden name to create a Portal account.
Date of Birth: - must be the DOB in the database.
Email Address: - must be the email address in the database.
Mobile Phone Number: - must be the mobile number in the database.
Please contact your club to check your membership details. Contact details for your club can be found in the Club Directory
Never Been a Member of the Organisation?
If you are intending to join a surf life saving organisation for the very first time, please go to Join and apply for membership. Once your membership has been approved you will be able to create a Portal account.
NEW and Lapsed members: if you're not sure if you're a member or if you haven't been a member for two years, Go Here
Getting Started with the Portal Guide
There is a short two page guide to creating an account located on our website - click this link to download it: Quick Start Guide
If a member of the IT Helpdesk is remotely connecting to your computer - please go here.